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Customer Service: Returns

How do you return an order to ASOS.com? See below for information about the delivery & returns options in your country
Return From: United States

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UPS Ground

FREE

Create return

  • Return through your local UPS Ground location in over 47,000 locations.
  • Open 7 days a week, early until late.
  • You can print a label from the carrier website by clicking the create return link.
  • Your return will be processed in approximately 10 working days.
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USPS

FREE

Create return

  • Return through your local USPS post office in over 35,000 locations
  • You'll find a pre-paid label on your returns note in your parcel
  • Open 7 days a week, early until late
  • Your return will be processed in approximately 10 working days

Need a new returns note?

Need More Information?

See our Returns FAQ